Nationwide Tension As Bank’s Customers Without BVN Start Receiving Urgent Alerts

Nationwide Tension As Bank’s Customers Without BVN Start Receiving Urgent Alerts

Emerging report indicates that Banks have started sending alert messages and electronic mails to customers without Bank Verification Numbers, BVN, asking them to come and complete the biometric registration process.

This came as the Central Bank Of Nigeria, CBN, has insisted that there is no going back on the 14-day window period given to Bank customers to get there BVN.

[irp]

Some Bank officials on Tuesday, said that majority of customers affected by the development were mostly those with names mismatch.

Customers who have different names order across Banks were mostly affected, it was learnt.

They stressed that efforts were being made to resolve names mismatch problems with their customers who had yet to get the BVN.

“Efforts are being made to get everyone to comply with the BVN directive. Prior to this directive, we have been freezing the Bank accounts of customers, to enable them to comply. The customers who are yet to do that are mostly those who have names mismatch problems. This will be resolved soon”, a First Bank official said.

[irp]

The Spokesman for GTBank Plc, Oyinade Adegite, said the Bank would comply with the CBN directive to freeze accounts and publish names, if there was no contrary order within the stipulated period.

She however, said that the Bank was taking steps to communicate with customers who had yet to do so.

It was learnt on Monday, that GTBank had sent emails to affected customers, asking them to come to the banking hall to complete the BVN process.

[irp]